Making Lowe’s IMS Easier to Manage

WHAT IS CiO?

Cilio Technologies is our company. CiO stands for Customer Installations Online. It’s a web-based app designed to help Installation & Service Companies manage work from start to finish.

THE IMS CHALLENGE

Lowe’s IMS has been a tough adjustment for many Lowe’s providers. Getting your work online, uploading schedule dates, scanning/uploading paperwork, plus the accountability of managing activities on time is posing challenges to Lowe’s Providers managing their work efficiently.

HOW CiO HELPS

You simply work in your own CiO app, and we update IMS for you automatically. The systems are connected (integrated), so all new work shows up immediately, and your updates pass right to Lowe’s! Plus, our built in Communication tools make it easier than ever to connect with Lowe’s, Customers, and your own team.

Win at Each Stage of the Job:

START OF THE JOB

Automatically pull Details, Installs, or Work Orders from IMS into your CiO account.
See critical info: Like if the job requires Lead Safe practices or if the store shorted you mileage $$
Visibility to the Contracts, ISST docs, PO Line Items, Measures and Photos right with each PO in your app.
IMS activities can be closed or automatically bumped out to avoid “overdue activities” come Monday morning!
Pre-scheduled details can auto-confirm and apply right to your crew schedule.
Easily add your own jobs from ANY source and manage everything right in one system.

MID-JOB

You’ll automatically see when product is pulled and know when it’s time to schedule the work in CiO.
Schedule OR reschedule work in CiO. We send the dates and auto-close IMS Activities for you to save time.
Fill out your own measure docs on any mobile device and save to IMS right from the job site!
Trouble reaching a customer? We’ll pass a pre-selected note to keep IMS updated on your progress.
Last minute cancellation? Open your CiO Map to find other work nearby.

END OF JOB

Sign the COC on any mobile device with your finger.
INSTALLS AUTOMATED! COC passed to IMS and all activities are closed right from the job site.
DETAILS AUTOMATED! We upload the measure to IMS and close activities right from the job site.
WORKORDERS AUTOMATED! Just choose what documents you want to send to Lowe’s and we will do the rest.
See where every job in your company stands from one simple view.