Home installation companies face an ever-growing number of demands in today’s business environment. When jobs are stacking up and delays start to happen, you need an efficient way to schedule your installers where they can have the most impact. This is when Cilio’s automated scheduling can help you out of a bind.
With automated scheduling, you can avoid the headaches that cause chaos to your day-to-day tasks. Every completed job is one more step to increasing revenue and staying competitive. Here are the top 5 reasons to integrate Cilio’s automated scheduling into your operations.
Erase Manual Mistakes
Let’s face it, mistakes are expensive. Every manual error in the scheduling process sets your teams back and wastes precious time. Automated scheduling reduces the kinds of errors that can happen when teams are double booked, appointments are missed, or scheduling conflicts arise.
Cilio automatically identifies the qualified crews for each job and then offers appointment times to each customer based on their availability (and much more). Customers receive a text message with a link to their Online Project View where they can see the available appointments when your crews can fulfill their job. They can select the date and time to meet your installers and receive a confirmation by email. Since text messages have a 95% read rate within 3 minutes, you can speed up the process of booking installations without having to track them down.
By minimizing phone calls and emails, you can keep your teams moving without the hassle of manual scheduling.
Eliminate Wasted Time Behind the Wheel
Nothing slows down productivity like having the wrong team assigned to an installation. Delays, errors, and frustrated customers can quickly turn a good job into a nightmare. Completing jobs smoothly and on time can make the difference in keeping your company on track.
Cilio automatically assigns crews and clusters jobs by location and skillset, or any other variable that’s most important to your operation. Furthermore, Cilio’s Schedule Optimization takes the guesswork out of route management. Simply drop the day’s workload into the schedule, and with a single click Cilio will set the most ideal route for your teams to minimize drive time. It can even consider the pace your different techs work at, and schedule their last appointment closest to home.
With better routing and capable installers on the job, you can breathe much needed efficiency into your weekly schedule. That means more jobs are completed on schedule without running into capacity issues or unnecessary “windshield time” on the road.
Point-Of-Sale Job Scheduling
For types of service jobs like in-house quotes, those that involve labor-only, or installs that have products readily available, It’s a wonderful option for your sales team to have instant access to schedule the customer’s job without having to cycle through your office team first.
With Cilio’s Online Appointment Creator, you can set aside appointment slots in the morning, afternoon, or evening. Your salesperson can view these available slots and select them from an online tool that’s updated in real time against your crew’s schedule. The system will remove availability automatically from your slots based on booking other work for the crew or even when a tech has scheduled some time off.
In today’s culture where everyone wants it now (or yesterday), being able to schedule their work at point of sale means less of a chance your customer will continue to shop somewhere else or a competitor swooping in to steal your sale.
Make Data-Driven Decisions
Ever find yourself trying to make sense of what’s killing your productivity? Manual scheduling and chasing customers by phone and email make it nearly impossible to detect the breakdowns in your operation that cost you money.
With Cilio’s automated scheduling, you get insights on job completion times, customer preferences, and peak booking periods. Additionally, Cilio helps you manage each job from beginning to end, thereby giving you insights to each step of the process including visibility to the issues that inevitably happen on jobsites.
Cilio’s data analytics help you make smarter decisions about staffing and operations, which in turn gives you the tools to increase efficiency and grow your business.
Customizable Features
Every business is unique. There’s no denying that no two home installation companies face identical challenges or have the exact same needs. With Cilio you can be rest assured that your specific requirements can be addressed.
Cilio allows you to tailor the automated scheduling system to fit your needs, from adding custom disclaimers to managing unique variables within your operation. You don’t have to create workarounds and compromise your process. This flexibility ensures you have full control over your business and the valuable time you pay your team to be there for.
See How Cilio’s Automated Scheduling Can Work For You
Try Automated Scheduling Today
Choosing Cilio’s automated scheduling tool is more than just an upgrade – it’s an investment in your business’s future. By streamlining your scheduling process, increasing productivity, and improving customer satisfaction, you can position your home installation company for long-term success.
Get started today! Schedule a demo and see how Cilio’s automated scheduling can take your home installation company to the next level.
