Cilio

Customer Satisfaction Metrics

Customer Satisfaction Metrics Best Practices 

Installer Best Practice, Lowes IMS /

In the competitive landscape of home installations services, achieving high customer satisfaction metrics is vital. Lowe’s installers face the challenge of maintaining excellent Craftsmanship and Professionalism (C&P) scores, alongside gaining positive Likelihood to Recommend (LTR) ratings. But what are the secrets to success?    Wouldn’t it be great to hear what other successful providers are doing?  […]

Customer Satisfaction Metrics Best Practices  Read More »

A2Z Case Study Thumbnail

A2Z Streamlines Scheduling & Coordination with Cilio

Case Studies /

Providers of installation services for large retail organizations can get insanely busy managing multitudes of tasks and coordinating hundreds of jobs.  A logistical nightmare without the right tools. Enter Cilio, a game-changing solution that has empowered installers like A2Z Professional Remodeling, a Texas-based Lowe’s PROvider managing installation across multiple product categories, to take control of their

A2Z Streamlines Scheduling & Coordination with Cilio Read More »

A2Z Case Study

The A2Z Success Journey with Cilio

Case Studies /

A2Z Professional Services, a growing Lowe’s PROvider based in Texas, specializes in installation services for millwork, kitchens, bathrooms, fencing, siding, and various lumber applications. Founded by Emad Alqadi and his brothers in 2008, the company swiftly gained recognition after successfully resolving installation challenges at a Lowe’s store. Word of their exceptional service spread like wildfire,

The A2Z Success Journey with Cilio Read More »

Cilio blog image - man working on scheduling jobs

Your Installer Coordinator for Installation Management

Leveraging Tech /

In the dynamic world of installation management, efficiency is key. Your office coordinators suffer through the same repetitive tasks on most every job. Cilio gives your team the ability to automate those manual touchpoints in a way that’s customized to your workflow. That’s why installers call Cilio their “virtual installer coordinator”. Cilio handles the complicated

Your Installer Coordinator for Installation Management Read More »

Man measuring a window for installation

Empowering Contractors: Leveraging Actionable Data with Cilio

Leveraging Tech, Lowes IMS /

In today’s connected world, data is the new currency. Access to a wide range of information is pivotal, but the real value lies in the actionable insights drawn from the installation management software used to run your company.  Big Box retailers like Lowe’s are no longer content with just having data – they’re using it

Empowering Contractors: Leveraging Actionable Data with Cilio Read More »