We are in constant conversation with Lowe’s field management and their largest national installers. We also get frequent updates from Home Depot and other big box retailers. Here is what we are clearly getting as their priorities for 2024: Customer Satisfaction Scores For Lowe’s this is the LTR metric. For Home Depot it’s VOC. And […]
Big Box Retail Priorities for 2024 Read More »
Providers of installation services for large retail organizations can get insanely busy managing multitudes of tasks and coordinating hundreds of jobs. A logistical nightmare without the right tools. Enter Cilio, a game-changing solution that has empowered installers like A2Z Professional Remodeling, a Texas-based Lowe’s PROvider managing installation across multiple product categories, to take control of their
A2Z Streamlines Scheduling & Coordination with Cilio Read More »
A2Z Professional Services, a growing Lowe’s PROvider based in Texas, specializes in installation services for millwork, kitchens, bathrooms, fencing, siding, and various lumber applications. Founded by Emad Alqadi and his brothers in 2008, the company swiftly gained recognition after successfully resolving installation challenges at a Lowe’s store. Word of their exceptional service spread like wildfire,
The A2Z Success Journey with Cilio Read More »
Since 2008, we’ve supported installation companies as they learned how to become a Lowe’s installer and then how to become a better PROvider. In some trade categories, Cilio supports over half of their installation volume in the field. Cilio’s direct integration with Lowe’s IMS simplifies the amount of work needed to handle the increased volume
How To Become a Lowe’s Installer Read More »
In the dynamic world of installation management, efficiency is key. Your office coordinators suffer through the same repetitive tasks on most every job. Cilio gives your team the ability to automate those manual touchpoints in a way that’s customized to your workflow. That’s why installers call Cilio their “virtual installer coordinator”. Cilio handles the complicated
Your Installer Coordinator for Installation Management Read More »
In today’s connected world, data is the new currency. Access to a wide range of information is pivotal, but the real value lies in the actionable insights drawn from the installation management software used to run your company. Big Box retailers like Lowe’s are no longer content with just having data – they’re using it
Empowering Contractors: Leveraging Actionable Data with Cilio Read More »
A few weeks ago, we had a chance to sit down with Robby Lauterbach and Nick Simons, the co-owners of Install Partners. Some of you might know Install Partners because they are now such a big player in the Lowe’s ecosystem. Their meteoric rise in the last 10 years has been impressive to say the
A Peek Into the Success of Install Partners Read More »
We clipped a video from a recent webinar we did for our customers about texting. The video demonstrates how home improvement contractors or installers of home goods can utilize texting as a tool to automate customer interactions and improve their business operations. Texting can be integrated into scheduling and job management software to streamline communication
Power Texting: Key Use Cases Read More »
Ever felt like managing installation jobs is a tangled web? You’re not alone. Sure, teaming up with Home Depot has increased the amount of work received for your installation company, but managing the increased volume of tasks can get tricky, especially when toggling between multiple systems to complete work from multiple sources. Enter Cilio, a
Making Home Depot’s Service Center Work For You Read More »
Cilio Case Study: Install Partners, Nick Simons, Robby Lauterbach, Co-Owners Specialty: Millwork Years in Business: 8 Region: National Overview Install Partners LLC is a quickly scaling, nationwide service provider specialized in partnering with Big Box retailers to coordinate and execute quality product installations. They’ve been very successful in maintaining aggressive growth, partly because of early adoption of technology.
How Install Partners Achieved 10x Growth Through Targeted Automation Read More »
