Cilio

Ways Lowe’s Rates Their Providers and How Installers Can Excel

Fresh out of Lowe’s 2019 Provider Summit in Mooresville this month, change is certainly in the air for Lowe’s Installation program! From the IMS portal advancements, CPO/IST staff restructuring, installer consolidation, a host of new corporate roles lead by the new CEO, programs cuts to grow other categories, this just scratches the surface to what’s […]

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Top challenges for managing installation crews – and how to solve them

When it comes to your installation crew, what do you think are your biggest inefficiencies?  When we talk to installation company managers, we hear them complain about: Paperwork, paperwork, paperwork. Work orders, change orders, completion orders, measurements, photos, schedules. From the office manager to the installer, everyone is bogged down printing out, filling out, and

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5 ways home improvement contractors can recruit good help (without paying for ads)

It’s the busy season for home improvement installers and contractors. That means there’s a good chance you’re looking to expand your crew. If you’re struggling to hire and retain new team members who have the right skills and a strong work ethic, consider the following tips. #1: Be clear about what you’re looking for Start

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Know Your KPI’s

Do you know the strength of your business on any given day?  How do you know?  If you haven’t identified your business’s KPI’s, maybe now is a good time to do that. Key Performance Indicators, or KPI’s, are data values that indicate your company’s condition.  Whether you are measuring overall financial condition or specific processes,

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5 “MUST HAVES” for scheduling jobs and appointments for your business!

Besides delivering a quality installation, one of the most important things installers must do is to schedule the installation.  Asking the customer for the best time to do the installation is step one; however, that is far from all the information you need to consider. Below is a list of five things your field service

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