At Cilio, we’ve supported installation companies as they learned how to become a Home Depot contractor. Cilio’s direct integration with Home Depot’s Service Center simplifies the amount of work needed to handle the increased volume of work – and paperwork! Home Depot offers numerous opportunities for installation companies to grow their business. Their network of […]
How To Become a Home Depot Contractor Read More »
We are in constant conversation with Lowe’s field management and their largest national installers. We also get frequent updates from Home Depot and other big box retailers. Here is what we are clearly getting as their priorities for 2024: Customer Satisfaction Scores For Lowe’s this is the LTR metric. For Home Depot it’s VOC. And
Big Box Retail Priorities for 2024 Read More »
Contractors know how crucial it is to efficiently manage their field crews. It’s not just about staying within budget and sticking to the schedule. Successful field management starts way before breaking ground on a new project. Effective field service job tracking requires a system designed to manage and organize projects, including creating new job records,
Tips for Better Job Tracking for Field Service Management Read More »
After two decades of helping contractors automate their businesses, we’ve seen it all. Bad systems. Manual workarounds. Lost paper copies of project details. You name it. From where we sit, a huge recipe for success is effective crew management. Especially in the installation industry. This includes things like scheduling, payment tracking, communication, and data collection,
Project Management for Contractors: Best Practices Read More »
Working as a Lowe’s PROvider means more jobs, but it can also be difficult to manage it. Find out how Cilio provides the information and support PROviders need to work efficiently.
How Cilio gives Lowe’s PROviders the information and support they need Read More »
Follow along as we talk about how to survive the competitive field service industry.
Podcast Series: The top 10 reasons most field service companies fail Read More »
Don’t miss the podcast series for more details and conversation. A collaboration series between Cilio Technologies and Berdan Consulting. The field service industry is competitive. Those who don’t adapt to change or who refuse to invest in the technologies designed to advance field service management will fall behind—and many won’t survive. Don’t let that be
Don’t miss the podcast series for more details and conversation. A collaboration series between Cilio Technologies and Berdan Consulting. The field service industry is a competitive one, and many companies don’t survive. In part three of this blog series we continue to discuss the top ten reasons most field service companies fail and how to
Don’t miss the podcast series for more details and conversation. A collaboration series between Cilio Technologies and Berdan Consulting. Many field service management companies struggle to find success. If yours is among them, it’s time to start thinking about why, and what improvements you need to make to turn things around. The first article in
Don’t miss the podcast series for more details and conversation. A collaboration series between Cilio Technologies and Berdan Consulting. Running a successful field service management company isn’t easy. There’s a lot to handle, from finding and scheduling experienced installers to ensuring customers stay happy and informed throughout the process. It’s easy to feel overwhelmed and
