Labor shortages in the home improvement industry are nothing new, but lately, they’ve been hitting harder than ever. As we look toward the next few years, one thing’s clear: skilled workers are going to be key to the success of contractors, installers, and businesses in this space. But with fewer people entering the field, it’s […]
On January 28th, 2025, Cilio sponsored a webinar titled “Home Improvement 2025: Challenges, Opportunities, and Solutions”. The webinar moderated by Gary White, included guest speaker Todd Tomalak (Zonda), plus a panel of industry experts that included Josh Blake (Premier Services Group) and Nick Simmons (Install Partners). Each offered real-world perspectives on labor and operational challenges.
Home Improvement Industry Forecast: 2025 and Beyond Read More »
As Lowe’s rolls out exciting new digital capabilities with its IMS portal, installers are asking questions like: Why would I need other field service software in addition to the portal? IMS is a tool built and used by Lowe’s to manage the installation process. It’s the method of delivering new work to Providers and
The Lowe’s IMS portal: is it everything an installer needs to run their business? Read More »
Keeping your teams running smoothly is crucial for boosting profits in any home installation business. When things get disorganized, it leads to higher costs and missed job opportunities. Imagine this: There’s a stack of 20+ customers on a Monday morning you have to get scheduled. You have a new coordinator still learning the ropes and
How to Improve Revenue with Automated Scheduling for Home Installers Read More »
You’ve likely used the same manual processes to manage your installers for years. Sure, it can be a bit tedious, but you’re comfortable with the system. You know there are better options available, but you’re hesitant to implement an updated field service management system into your workflow. You’ve convinced yourself there’s too much of a
5 ways field service management can help you stay competitive Read More »
The right field service management software, or contractor software, can do a lot for your company, simplifying tasks for employees across the organization and ensuring installation projects run smoothly from start to finish. Automating tasks improves efficiencies and leads to a better experience for everyone who’s involved in the process, including the installer, the office
How field service management software benefits your company Read More »
Company: Premier Services, Derek Holgate, CEO and Founder Specialty: Windows, doors, and flooring Years in Business: 18 Premier Services Group is one of the largest Lowe’s PROvider organizations in the country. Founded in 2003, the company manages window, door, and flooring installations for Lowe’s stores in Oregon, Colorado, Idaho, Montana, Washington, Wyoming, and Utah. With
Premier Services Group uses Cilio CiO to manage installations for 110 Lowe’s stores Read More »
Of the many installation management/field service software vendors that have popped up over the years, few cater specifically to companies that install for Lowe’s, Home Depot, Costco, Ikea, or other big box retailers. This is an important distinction because installing for retailers is very different than installing for your own customer base. The paperwork involved
Three questions to ask about field service software for retail installers Read More »
Cilio Case Study: Edwards Xteriors, Forrest Edwards, Owner Company: Edwards Xteriors Specialty: Door and window installation Years in Business: 26 Growing with Lowe’s When Forrest Edwards first started Edwards Xteriors 26 years ago, it was just him and a truck. Now, his Nashville based company, which specializes in door and window installations, has six office
Lowe’s PROvider manages work from 62 stores with IMS and CiO Read More »
Like many contractors, you may have been relying on work from big-box retailers to keep your business humming for years. But providing services for the home improvement market has become increasingly competitive—and that means it’s time to find sources of business beyond retailer contracts. While the thought of growing new business from scratch can seem daunting, it doesn’t have to be. If you take the right steps, you’ll
8 tips to attract new business Read More »
