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Linked Accounts

Cilio CiO connects installers in new world of retail consolidation Announcing CiO-to-CiO integrations When Mega Plumbing, a large Lowe’s contractor in Virginia, won a contract to manage installations for more than 100 Lowe’s stores, one of their first steps was to figure out how they would handle such a large influx of new business. This […]

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5 ways installation contractors can diversify sales channels to protect business

Changes are afoot for home improvement installation contractors If you’re a provider of installation services for home improvement retailers, you may be experiencing a frustrating trend (or a rewarding trend, depending on your perspective): Retailers are consolidating their installer networks, looking for ways to reduce the cost and effort of managing installation jobs. Unfortunately, this

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Making Lowe’s IMS Easier to Manage

WHAT IS CiO?  Cilio Technologies is our company.  CiO stands for Customer Installations Online.  It’s a web-based app designed to help Installation & Service Companies manage work from start to finish. THE IMS CHALLENGE Lowe’s IMS has been a tough adjustment for many Lowe’s providers.  Getting your work online, uploading schedule dates, scanning/uploading paperwork, plus the accountability

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Automated Texting

Many software platforms can send a text message at certain points in a workflow.  However, in typical Cilio fashion, we go above and beyond to let you design your own experience. It could be a simple one-and-done basic text to introduce yourself to a customer or remind them of an upcoming measure.  Or you can

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Ways Lowe’s Rates Their Providers and How Installers Can Excel

Fresh out of Lowe’s 2019 Provider Summit in Mooresville this month, change is certainly in the air for Lowe’s Installation program! From the IMS portal advancements, CPO/IST staff restructuring, installer consolidation, a host of new corporate roles lead by the new CEO, programs cuts to grow other categories, this just scratches the surface to what’s

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Top challenges for managing installation crews – and how to solve them

When it comes to your installation crew, what do you think are your biggest inefficiencies?  When we talk to installation company managers, we hear them complain about: Paperwork, paperwork, paperwork. Work orders, change orders, completion orders, measurements, photos, schedules. From the office manager to the installer, everyone is bogged down printing out, filling out, and

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5 ways home improvement contractors can recruit good help (without paying for ads)

It’s the busy season for home improvement installers and contractors. That means there’s a good chance you’re looking to expand your crew. If you’re struggling to hire and retain new team members who have the right skills and a strong work ethic, consider the following tips. #1: Be clear about what you’re looking for Start

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