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When it comes to your installation crew, what do you think are your biggest inefficiencies?  When we talk to installation company managers, we hear them complain about: Paperwork, paperwork, paperwork. Work orders, change orders, completion orders, measurements, photos, schedules. From the office manager to the installer, everyone is bogged down printing out, filling out, and […]

WATCH NOW To generate more profit in 2018, what will be your focus? If you’re working too many hours, worried about your bottom line, and generally stressing about your business, you’re not alone. It’s common for entrepreneurs to struggle to make a decent profit while dealing with labor shortages, rising costs, and the daily grind

It’s the busy season for home improvement installers and contractors. That means there’s a good chance you’re looking to expand your crew. If you’re struggling to hire and retain new team members who have the right skills and a strong work ethic, consider the following tips. #1: Be clear about what you’re looking for Start

Do you know the strength of your business on any given day?  How do you know?  If you haven’t identified your business’s KPI’s, maybe now is a good time to do that. Key Performance Indicators, or KPI’s, are data values that indicate your company’s condition.  Whether you are measuring overall financial condition or specific processes,

Besides delivering a quality installation, one of the most important things installers must do is to schedule the installation.  Asking the customer for the best time to do the installation is step one; however, that is far from all the information you need to consider. Below is a list of five things your field service

How do you choose the right tool for your business? If you’re into New Year’s resolutions, have you thought about how to improve your installation business in 2018? Maybe you want to make a lot more money this year; be more connected to your team; or go paperless! For 2018, it may be time to

I’m thankful for our clients, employees, and so much more! By Randy Olejnik, CEO   As we celebrate Thanksgiving in the U.S. this week, I wanted to take some time to list the things I’m thankful for as CEO of Cilio Technologies. Every year, as we grow our business, I am thankful for many people

Happy Halloween to all you busy installers out there! As you weave your way through your customers’ webbed walkways and front porch jack-o-lanterns, are you haunted by thoughts of the stacks of paperwork that await you after the trick-or-treaters stop ringing your bell? These monstrous piles of paperwork fuel your nightmares and horrify your office

We had the pleasure of attending a Lowe’s Service Partner Conference in Tulsa recently and it was a great experience! Not only did we get to see some of our installer clients in-person, but it was also an opportunity to hear more about Lowe’s emphasis on customer service and how we all play a role.

Fire.  It’s one the our most basic necessities for survival. You use it to heat your home/office, cook your food and it may even be generating the electricity you are using to view this post.  Fires have their place in your life, but they shouldn’t be suffocating your business. Now I’m not talking about actual