Texting

Deck installer holding a tablet device

The Future of Home Installation Management: Trends and Innovations

Industry News, Leveraging Tech /

Technology is changing the game for home installation businesses, helping contractors work smarter, not harder. New tools like automated scheduling, mobile apps, and contractor support programs are making it easier to get more jobs done efficiently.  Cilio is the leading installation management platform for home installation companies. We keep our eyes on the future of […]

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Integrating Job Scheduling Software to Drive Sales Growth

Installer Best Practice, Leveraging Tech /

Effective job scheduling is vital to driving sales growth for home installers.  Manual scheduling is prone to mistakes and missed opportunities. Failure to cluster jobs correctly based on location, routing, and team capabilities opens up huge problems. This can drive up costs, slow down job completion, and leave customers unhappy – all of which hurts

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Contractor looking at his schedule on a phone

Top 8 Scheduling Challenges Faced by Home Installation Companies

Leveraging Tech /

In the busy world of home installations, job scheduling & coordination can be a major headache. Field crews/installers often deal with countless variables related to their job scheduling and coordination. These challenges not only hamper productivity but also increase the risk of errors and customer dissatisfaction.   In this blog, we explore the specific challenges faced

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Installer using a mobile phone to communicate with customers.

4 Most Common Communication Breakdowns in Home Installation Services

Installer Best Practice, Leveraging Tech /

Ever feel like there’s a hidden barrier complicating your home installation projects? It might just be communication!  This is the backbone of any successful home installation project. From scheduling appointments to keeping clients in the loop, effective communication can make or break the entire process.   At Cilio, we understand the importance of seamless communication, which

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Reliable Services blog image

Reliable Services Improves Efficiency with Process and Technology

Case Studies /

Cilio Case Study: Reliable Services USA, William Reardon, Owner Specialty: Plumbing, electrical, mechanical, general contracting Years in Business: 20 Region: North Carolina Overview Reliable Services USA is a North Carolina-based Plumbing and HVAC Installation company that drives both Lowe’s installation services for 81 Lowe’s stores and sustains a direct-to-consumer market that provides exceptional services for

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Advantages of Texting Vs. Calling your Customers

Leave a Comment / Video Content /

Still on the fence about hanging up the phone? Here are the findings of industry experts sharing some reasons why texting is often preferred over old-school phone calls: Convenience: Texting allows individuals to communicate at their own convenience and pace. Unlike phone calls, which demand immediate attention and could be disruptive in certain circumstances, texts

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Man working on counter tops

Project Management for Contractors: Best Practices

Installer Best Practice /

After two decades of helping contractors automate their businesses, we’ve seen it all. Bad systems. Manual workarounds. Lost paper copies of project details. You name it. From where we sit, a huge recipe for success is effective crew management. Especially in the installation industry. This includes things like scheduling, payment tracking, communication, and data collection,

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